Send a support request to 1010data using the web interface.
To submit a support request:
From the top right corner of your 1010data session, click
The Support dialog is presented.
Enter your email address in My Email.
Select Save my email address for this account if you
want your email to be saved for future reference.
Select an Inquiry Type from the list:
- Query Help is for help with queries.
- Bug Report is used to submit problems using
- Feature Request allows users to submit
suggestions for new or added functionality.
- Other is for any communication that does not fit
into one of the above categories.
Enter a Subject for this support request.
In the text box at the bottom of the dialog, enter a detailed explanation of
the question, problem, or request.
You may also either email email@example.com
or, for immediate
assistance, call 866-405-DATA.