System requirements

To optimize system performance and provide a high level of security, the 1010data Insights Platform requires adherence to specific set up protocols and security standards.

The following list outlines requirements to use the full functionality available in the platform.

Internet browser

We encourage you to use the latest version of a supported browser.

Supported browsers The latest versions of the following browsers are supported:
  • Apple Safari
  • Google Chrome
  • Microsoft Internet Explorer 11
  • Mozilla Firefox

For the best experience, we recommend using the latest version of Google Chrome with the Insights Platform.
Browser requirements Configure your Internet browser to accommodate the following:
  • Enable JavaScript
  • Allow cookies. See the 1010data Privacy Policy for information about our use of cookies.
  • Allow pop-ups

Additional software

While not required to use the platform itself, you need additional software to work with files that you upload to and export from the system. For example, you can transfer files through FTP to upload into the Insights Platform or export data as a PDF file.
Note: 1010data does not recommend or support specific third-party software.
File compression software Any file compression software. For example, WinZip.
PDF reader Any PDF reader. For example, Adobe Acrobat Reader.
FTP client Any third-party FTP client. For example, FileZilla.
Spreadsheet application Any spreadsheet application. For example, Microsoft Excel.

Screen resolution

The 1010data Insights Platform requires a minimum screen resolution of 1100px x 800px.
Note: If your browser zoom level is set to anything other than actual size (100%), the platform user interface may not appear as intended.

Blocking

Check with the technical support department at your company to verify the following email addresses and domains are not blocked.

Domains 1010data.com
Email addresses support@1010data.com