A company administrator can deactivate an existing user in 1010data.
To deactivate an existing user:
Note: 1010data does not allow you to delete users, only deactivate them.
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Under the drop-down menu corresponding to your username in the top right corner
of your 1010data session, click Admin.
The Account Administration page is opened in a new
tab.
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On the Account Administration toolbar, click the
User Manager icon ().
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In the text box at the top of the form, enter the first name, last name, ID,
email, or company name of the user(s) you want to find.
Note: To see a list of all the users you have permission to access, leave
the text box empty.
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Click Find Users (or press
Enter).
A list of users that match your search criteria is presented beneath the
search text box. If no users are found matching your search criteria, you
will see the message: "No users found".
Note: The search is not case sensitive, and partial matches are
listed.
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In the search results list, click the username that you want to
deactivate.
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Click Deactivate User.
You will be presented with a dialog confirming that you want to deactivate
the user.
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Click OK.
The user will be deactivated and will no longer be able to log in to 1010data
and access the system. On their next attempt to log in, they will be
notified that their user ID has been suspended and will be prompted to
contact support@1010data.com.
You can also deactivate a user by editing that user's information and setting
the Deactivate field in the User
Info tab to Yes, then
clicking Save User. Conversely, you can reactivate a user
by setting the Deactivate field to
No.