Edit an existing user (admin only)

A company administrator can edit an existing 1010data user's information.

To edit an existing user's information in 1010data:

  1. Under the drop-down menu corresponding to your username in the top right corner of your 1010data session, click Admin.

    The Account Administration page is opened in a new tab.

  2. On the Account Administration toolbar, click the User Manager icon ().
  3. In the text box at the top of the form, enter the first name, last name, ID, email, or company name of the user(s) you want to find.
    Note: To see a list of all the users you have permission to access, leave the text box empty.
  4. Click Find Users (or press Enter).

    A list of users that match your search criteria is presented beneath the search text box. If no users are found matching your search criteria, you will see the message: "No users found".

    Note: The search is not case sensitive, and partial matches are listed.
  5. In the search results list, click the username whose information you want to edit.
  6. Make your changes to the desired fields in the User Info, Account Settings, and GUI Preferences tabs.
  7. Click Save User.

    If you receive a message similar to the following: Transaction failed: requid is not authorized to assign this server, contact support@1010data.com.

If your changes have been successfully saved, you will see the message: Changes were saved!