Session Preferences
Specifies how platform sessions behave, such as how often a keepalive transaction is sent to a proxy server.
- Platform default
-
This controls which version of the platform the system logs into when a version is not specified. The options are:
- Default
- The default version is generally set by 1010data when a user profile is created. If a default version is not specified, the company's default version is the default.
- Prime
- Logs the user into the latest version of Prime.
- Beta
- Logs the user into the latest version of Beta.
- V9
- Logs the user into the latest version of Prod for version 9.
- Idle timeout
- The number of minutes a session must be idle before you are logged out.
- Keepalive interval
- This is for use with accounts that connect to the Insights Platform using a
proxy. Keepalive sends regular pings to the client proxy to keep the
connection open. If you find your browser queries are not completing, your
keepalive interval may be too long. To prevent your long queries from timing
out, we recommend that you set your interval of these pings to be below the
client proxy's timeout threshold.Note: If you are experiencing timeouts with a web browser, one troubleshooting method is to obtain a .HAR file. The following instructions are for the Chrome browser: Network features reference - Chrome Developers.
Users can change their session preferences in the User Profile. For more information, see Change your user settings.